Frequently Asked Questions

INFORMATION QUESTIONS

In many ways, digital crime is on the rise. One of them is e-commerce fraud. When you first order from our page or website, you may have the same suspicion about us that we will deliver the right product. Needless to say, we only have one physical shop in Dhaka at the moment, you can visit our shop if you want and then decide to buy it. In addition, we stock all our products ourselves. In order to spread the amazing products of our shop all over Bangladesh, our shop has been physically as well as online-based, so that you can buy our products from anywhere in Bangladesh. We will always try to move forward with our dear customers. I hope you will be by our side.

1) Cash on delivery (Order will be confirmed after pay the delivery charge)
2) Payment by Bkash, Nagad, Rocket 
3) This is our Account Number 01302272809. (Send money on Bkash, Nagad and Rocket)

Our Shop#27, Hossain Super Market, Uttar Badda, Dhaka-1212

Head Office: 50/F, Inner Circular (VIP) Road, Nayapalton, Dhaka – 1000

We deliver through various delivery companies, popular among them are Delivery Tiger, Pathao, Steadfast and more. Also, orders are sent according to customer convenience. All delivery companies take a similar time to deliver the order. Generally they are deliver inside Dhaka within 48 hours and outside dhaka within 3-7 days.

Note:  Extra 2 days will be added Only for Printable products

The main purpose of Nagorik Mart is customer satisfaction. We believe that as long as our customers are satisfied, we and our business will survive. We will go a long way with our esteemed buyers.

We always check our products before delivery carefully so that the esteemed buyers do not have to suffer. However, if you receive an item (broken, damaged) in any of our products after receiving it, you must inform us in detail (including product video) within 12 hours, We will change that product and give you a new product. We do not currently offer refunds. However, you can take other products of equal value.